Frequently Asked Questions

What is the delivery time for my order?

When you order from Bellaro Fashion, delivery times may differ from what you are used to. Since our products are shipped directly from suppliers, we can save significantly on warehouse and shipping costs. This allows us to offer our products at very competitive prices.

The average delivery time is 1–3 business days (Monday–Friday, excluding holidays).

What should I do if I haven’t received my order yet?

Due to high demand for our products, your item may arrive slightly later than expected. We appreciate your understanding.

If the indicated period has passed and you still haven’t received your order, please send an email to info@bellaro-fashion.com. We will check the status of your package for you.

I want to change/return my order, what do I do?

To return a product, simply contact our customer service at info@bellaro-fashion.com.

Include your name, order number (e.g., #0000 from the confirmation email), and the reason for the return.

We will provide the return address and confirm the procedure. Once ready, you can send the product via the courier of your choice.

What are the costs for returns?

Returns are the responsibility of the customer. Costs will depend on the courier you choose. Please check the courier’s website for detailed pricing information.

What are the conditions for returning the product(s)?

You have a 14-day return period, starting from the day you receive the item. However, the following conditions apply:

You can return the product only if:

  • The return period has not expired

  • The product is in its original packaging with all labels intact

  • The product has not been used

What payment methods can I use?

We accept payments via Credit/Debit Card and PayPal.

If you’re unsure whether your payment method is accepted, follow the steps on the payment page to view all available options.

All transactions are conducted via secure and reliable payment systems, making them 100% safe.

What should I do if I haven’t received my order confirmation email?

This should not happen. Please send an email with your full name and email address to info@bellaro-fashion.com. We will assist you promptly.

Can I cancel my order?

If you want to cancel your order for any reason, send an email as soon as possible to info@bellaro-fashion.com.

Include your name, order number (e.g., #0000 from the confirmation email), and, if possible, the reason for the cancellation.

 

Company Name: DW Commerce

Business Address: Lindenlaan 6, Rhenen

Chamber of Commerce Number: 92286577

VAT Number: NL004946697B84

Contact: info@bellaro-fashion.com